FAQ

Lady checking out Wemoon Natural Menstrual Pads for Feminine hygiene products

If you can’t find the answer to your query please contact us at Wemoon

The average woman uses 2-4 a day. Change wemoon menstrual pads as often as a disposable pad.

Wemoon pads have an absorbent core that is made from a mixture of natural and manmade fibre which holds up to 10 x its own weight.  The leak proof layer is made from the latest environmental fabric technology, it is a manmade fabric that breathes and has no PVC.

construction

4 easy steps:

  • dot2 place pad label-side down on inside of panty gusset
  • dot2 align lengthwise along panty gusset
  • dot2 fold wings around outside of panty gusset to meet underneath
  • dot2 clip press-studs together

After use:

  • dot2 soak pads for a few hours or overnight in cool water.
  • dot2 squeeze excess water from pads and feed to garden or pot plants.
  • dot2 use stain-removing soap if required.
  • dot2 wash pads by hand or on any machine cycle with other clothes.
  • dot2 line or warm tumble dry.
  • dot2 Optional: add a few drops of water soluble eucalyptus oil or tea tree oil       in pre-soak or machine wash

Full instructions on use and care can be found here as well as on the packet of every Wemoon pad.

These are our suggestions:

Before first using your new pads:

  • dot2 remove sanitary pad from cellophane wrapper
  • dot2 wash separately with detergent in warm water before use
  • dot2 line or tumble dry

If you soak or wash your pads immediately after wearing, staining will not be a problem. However, as this is not always possible, and for those days when blood dries before you can wash the pads, Use stain-removing soap, then give a little scrub with some added water before soaking and washing.

Slim medium are the best sellers.

Wemoon washable pads are Australian made by country women in Northern NSW.

Many of our customers have reported that their pads are still in really good condition after five years.

Wemoons dry a lot faster if you spin dry them in the washing machine. Even if you are hand-washing, we suggest you put them into a final spin cycle before hanging them out to dry. They usually dry within 2–3 hours in the sun.

To order from us please click on the word SHOP in the list at the top of the page. This will take you to our on-line shop front and you can see the full Wemoon range listed. Click on the type of pad that you want to purchase and then you will see all the fabric choices available. Find the colour or pattern that you want to buy. Now select from the drop down menu next to your choice which size you need and type in the number of pads in that size and fabric and press ‘add to cart’. You can now move around the shop selecting more pads or accessories from the Wemoon range. When you are finished you simply click on Checkout and you will be guided to our secure area to enter your credit card details.

We are confident of the quality of our products but should you experience any problem with any of your Wemoon purchases, or if they do not measure up to your expectations, please let us know as soon as possible and we will happily refund your money or exchange the product for up to 90 days from the date of purchase.
We do ask that before you use Wemoon pads for the first time, please wash and try just one pad to ensure they meet your needs. If you wish to return or exchange them, keep the one you used and send the unopened pads back to us for a full refund.

Yes! We currently ship Wemoon products all over the world. Postage charges are different within and outside Australia. The correct postage will be added to your shopping cart based on the shipping address given during the checkout process.

International Postage – You will pay the overseas freight charge to us and will then responsible to pay any import duty or sales tax within your own country. 

Also if you are ordering from outside Australia there is no GST payable, saving you 10%.

We accept Visa, Mastercard, Amex & PayPal

If you placed your order from within Australia you can expect to receive it within approximately 1 to 2 weeks. If you placed your order from elsewhere in the world, you can expect to receive it within 2 to 4 weeks.

 How can I use Wemoon when I’m often out and about?

Easy! With a Wemoon MoonPurse, you can use one pocket for fresh pads, and the other for used. The waterproof lining ensures hygienic protection from leakage. Simply fold the used pad in two (blood inwards) until you get home to soak and/or wash. Alternatively you can simply fold the pad into itself and re-fasten the snap as in the diagram for another handy way to transport fresh or used pads

How to fold a wemoon reusable sanitary pad

 

 

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